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HP Pavilion G6 Series Laptop Keyboard

HP Pavilion G6 Series Laptop Keyboard

 Full refund if item not as described (branded products only)

 Full Refund in case of item not delivered

Specifications
LayoutUS
ColorBlack
ConditionBrand New
BrandHP
RemarksRibbon Cable Included
Warranty1 Year Limited Warranty
Compatible Part Number
NSK-CG0SV9Z.N6WSV.001V121026AS1AER15U00510
MP-10N63US-920636191-001643263-001636376-001
640892-001633183-0016037B0059201 
Compatible Models
HP Pavilion G6HP Pavilion G6SHP Pavilion G6T
HP Pavilion G6XHP Pavilion G6-1B0USHP Pavilion G6-1B68NR
HP Pavilion G6-1B59WMHP Pavilion G6-1205AXHP Pavilion G6-1201AU
HP Pavilion G6-1202AUHP Pavilion G6-1102AXHP Pavilion G6-1202AX
HP Pavilion G6-1V71HEHP Pavilion G6-1A75DXHP Pavilion G6-1100AX
HP Pavilion G6-1103AXHP Pavilion G6-1104AXHP Pavilion G6-1105AX
HP Pavilion G6-1106AXHP Pavilion G6-1122TUHP Pavilion G6-1123TU
HP Pavilion G6-1119TUHP Pavilion G6-1108TXHP Pavilion G6-1117TU
HP Pavilion G6-1100TUHP Pavilion G6-1217TUHP Pavilion G6-1218TU
HP Pavilion G6-1228TUHP Pavilion G6-1102TUHP Pavilion G6-1209TU
HP Pavilion G6-1221TUHP Pavilion G6-1227TUHP Pavilion G6-1B79DX
HP Pavilion G6-1210TUHP Pavilion G6-1B87CLHP Pavilion G6-1B79US
HP Pavilion G6-1B76USHP Pavilion G6-1101TUHP Pavilion G6-1B70US
HP Pavilion G6-1136TXHP Pavilion G6-1210TXHP Pavilion G6-1C62US
HP Pavilion G6-1104TXHP Pavilion G6-1216TUHP Pavilion G6-1214TX
HP Pavilion G6-1223TXHP Pavilion G6-1212TXHP Pavilion G6-1215TX
HP Pavilion G6-1206AXHP Pavilion G6-1218TXHP Pavilion G6-1113TX
HP Pavilion G6-1139TXHP Pavilion G6-1219TXHP Pavilion G6-1B67CL
HP Pavilion G6-1C58DXHP Pavilion G6-1217TXHP Pavilion G6-1213TX
HP Pavilion G6-1209TXHP Pavilion G6-1B97CLHP Pavilion G6-1135TX
HP Pavilion G6-1107TXHP Pavilion G6-1106TX 

 

Here's is a table for Product Specific Return Policies:

CategoryDefective or DamagedItem Not as Described
Computers10 Days Free Replacement10 Days Replacement / refund
Computers/ Laptop Accessories10 Days Free Replacement10 Days Replacement / refund
Computer/ Laptop Spare Parts10 Days Free Replacement10 Days Replacement / refund
Technical/ Engineering Services30 Days Free Service for the same issue

N/A

Item Not as Described

Our "Item Not as Described" policy ensures that customers receive products that match the description provided at the time of purchase. If a customer receives an item that does not meet the described specifications, features, or condition, the following policy applies:


1. Eligibility: The policy is applicable to all eligible purchases where the product received significantly differs from its description. Color, shape and part numbers of the items like battery charger, batteries, keyboards and screens etc. are not treated as "item not as described" until its technical specifications are totally different.

2. Notification: Customers must notify our customer support within a specified time frame (depending upon category) to report the issue and initiate the resolution process.

3. Verification: Our customer support team may request additional information, such as photographs, detailed descriptions, or any other evidence that supports the claim of the item not being as described.

4. Resolution Options: Depending on the circumstances, the following options may be provided to the customer:

   a. Replacement: The customer may be eligible for a replacement of the product with one that matches the description originally provided.

   b. Refund: If a replacement is not feasible, we may refund for the item.

5. Return Process: If the item needs to be returned, our customer support team will provide instructions for the return shipment, including any applicable shipping labels or arrangements for pick-up.

6. Condition of Return: The customer may be required to return the item in its original condition, packaging, and with all accessories included.

7. Evaluation and Final Decision: Once the returned item is received, our returns department will evaluate its condition to verify the claim. Based on the evaluation, the final decision regarding the resolution (replacement or refund) will be made.

In-transit damagesrequirement of unboxing video to proove in-transit damage
To ensure a smooth resolution process for in-transit damage claims, it may be necessary for customers to provide an unboxing video as evidence. 

At times, products may unfortunately sustain damage during the transit process. To streamline the resolution process and efficiently address such instances, we kindly request customers to provide an unboxing video as evidence when filing a claim for in-transit damage.

An unboxing video serves as crucial evidence to support the claim, as it allows us to visually assess the condition of the package and its contents upon arrival. It helps establish a clear timeline, providing valuable insights into how the item was packaged, handled, and the extent of the damage incurred during transportation.

When creating the unboxing video, please ensure the following:

1. Start from the initial unboxing: Begin recording the video from the moment you receive the package. Capture the exterior condition of the packaging, highlighting any signs of damage, such as dents, tears, or watermarks.

2. Document the unpacking process: Record the step-by-step process of opening the package, emphasizing the care taken while removing any protective materials or seals. Be sure to capture any visible damage or indications of mishandling.

3. Focus on the product: Provide clear footage of the damaged areas of the product. Zoom in or adjust the camera angle if necessary to capture the full extent of the damage.

4. Preserve the packaging: Retain the original packaging, including any bubble wrap, foam inserts, or other protective materials used during shipping. This helps provide a comprehensive view of how the product was packaged and the level of protection provided.

5. Maintain a continuous recording: Try to maintain an uninterrupted recording throughout the unboxing process to ensure transparency and avoid any doubts regarding the sequence of events.

Once you have the unboxing video ready, you can easily attach it to your claim or provide it to our customer support team as requested. Rest assured, this video will significantly aid us in expediting the assessment of your claim and reaching a fair resolution promptly.

We understand the importance of a smooth and hassle-free resolution process, and we appreciate your cooperation in providing an unboxing video to substantiate your in-transit damage claim. Our aim is to ensure your satisfaction and make the necessary arrangements for a replacement or refund as quickly as possible.


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