Buy ASUS X552CL 15.6" HD LCD Laptop Screen In India ...

ASUS X552CL 15.6-inch HD LCD LED Laptop Screen (1366x768, 40 Pin)

Full refund if item not as described (branded products only)

Full Refund in case of item not delivered

ASUS X552CL 15.6-inch HD LCD LED Laptop Screen (1366x768, 40 Pin)

Availability: IN STOCK
Model: ASUS X552CL-HD

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Specifications
Brand	Branded
Size	15.6 Inch Wide Screen
Resolution	WXGA HD (1366x768)
Type	Glossy
Backlight Type	LED
Video Signal Connector	40 Pins
Condition	Brand New
Warranty	1 Year Limited Warranty for Technical Defects (Physical Damages, Breakages, Any Type of Accidental Damages, Black Patches Lines & Blocks are not Covered Under Warranty)
Note - Kindly make sure that the specifications of this item matches with your laptop

Here's is a table for Product Specific Return Policies:

Category	Defective or Damaged	Item Not as Described
Computers	10 Days Free Replacement	10 Days Replacement / refund
Computers/ Laptop Accessories	10 Days Free Replacement	10 Days Replacement / refund
Computer/ Laptop Spare Parts	10 Days Free Replacement	10 Days Replacement / refund
Technical/ Engineering Services	30 Days Free Service for the same issue	N/A

Item Not as Described

Our "Item Not as Described" policy ensures that customers receive products that match the description provided at the time of purchase. If a customer receives an item that does not meet the described specifications, features, or condition, the following policy applies:

1. Eligibility: The policy is applicable to all eligible purchases where the product received significantly differs from its description. Color, shape and part numbers of the items like battery charger, batteries, keyboards and screens etc. are not treated as "item not as described" until its technical specifications are totally different.

2. Notification: Customers must notify our customer support within a specified time frame (depending upon category) to report the issue and initiate the resolution process.

3. Verification: Our customer support team may request additional information, such as photographs, detailed descriptions, or any other evidence that supports the claim of the item not being as described.

4. Resolution Options: Depending on the circumstances, the following options may be provided to the customer:

a. Replacement: The customer may be eligible for a replacement of the product with one that matches the description originally provided.

b. Refund: If a replacement is not feasible, we may refund for the item.

5. Return Process: If the item needs to be returned, our customer support team will provide instructions for the return shipment, including any applicable shipping labels or arrangements for pick-up.

6. Condition of Return: The customer may be required to return the item in its original condition, packaging, and with all accessories included.

7. Evaluation and Final Decision: Once the returned item is received, our returns department will evaluate its condition to verify the claim. Based on the evaluation, the final decision regarding the resolution (replacement or refund) will be made.

In-transit damages: requirement of unboxing video to proove in-transit damage

To ensure a smooth resolution process for in-transit damage claims, it may be necessary for customers to provide an unboxing video as evidence.

At times, products may unfortunately sustain damage during the transit process. To streamline the resolution process and efficiently address such instances, we kindly request customers to provide an unboxing video as evidence when filing a claim for in-transit damage.

An unboxing video serves as crucial evidence to support the claim, as it allows us to visually assess the condition of the package and its contents upon arrival. It helps establish a clear timeline, providing valuable insights into how the item was packaged, handled, and the extent of the damage incurred during transportation.

When creating the unboxing video, please ensure the following:

1. Start from the initial unboxing: Begin recording the video from the moment you receive the package. Capture the exterior condition of the packaging, highlighting any signs of damage, such as dents, tears, or watermarks.

2. Document the unpacking process: Record the step-by-step process of opening the package, emphasizing the care taken while removing any protective materials or seals. Be sure to capture any visible damage or indications of mishandling.

3. Focus on the product: Provide clear footage of the damaged areas of the product. Zoom in or adjust the camera angle if necessary to capture the full extent of the damage.

4. Preserve the packaging: Retain the original packaging, including any bubble wrap, foam inserts, or other protective materials used during shipping. This helps provide a comprehensive view of how the product was packaged and the level of protection provided.

5. Maintain a continuous recording: Try to maintain an uninterrupted recording throughout the unboxing process to ensure transparency and avoid any doubts regarding the sequence of events.

Once you have the unboxing video ready, you can easily attach it to your claim or provide it to our customer support team as requested. Rest assured, this video will significantly aid us in expediting the assessment of your claim and reaching a fair resolution promptly.

We understand the importance of a smooth and hassle-free resolution process, and we appreciate your cooperation in providing an unboxing video to substantiate your in-transit damage claim. Our aim is to ensure your satisfaction and make the necessary arrangements for a replacement or refund as quickly as possible.

All our LCDs are protected by a manufacturer's defects warranty. If a replacement LCD screen malfunctions at any time during the warranty period following purchase, it will be covered under warranty.

We cover all potential manufacturer's defects, including dead pixels, lines, color or backlight fading. However, the warranty does not cover physical damage such as liquid spills, cracks, scratches, dents, impressions, or any damage resulting from physical impact or dropping.

Dead Pixels Explained

We have collected some information below about dead pixels and what are today's commonly accepted industry standards regarding this matter.

Wikipedia about dead pixels

Dell's support about dead pixels

"... display with up to 2 fixed pixels is within industry standards and is therefore considered an acceptable display ..."

Apple dead pixels policy

HP-Compaq dead pixels policy

Having or not having dead pixels is not an indicator of the quality of the LCD screen. The possibility of having dead pixels comes as part of the technology of making LCD screens, and respective manufacturers do not treat 2-5 dead pixels as a defect that is sufficient enough to scrap the display.

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