Name: Dell Vostro 3560 Laptop, 3rd Generation Intel Core i5/ 4GB/ 500GB
Brand: Dell
SKU: 1023
Price: 47000.00 INR
Availability: OutOfStock

Dell Vostro 3560 Laptop, 3rd Generation Intel Core i5/ 4GB/ 500GB

OUT OF STOCK

Full refund if item not as described (branded products only)

Full Refund in case of item not delivered

Dell Vostro 3560 Laptop, 3rd Generation Intel Core i5/ 4GB/ 500GB

Availability: OUT OF STOCK
Model: Dell Vostro 3560 Laptop
Weight: 2.57Kg

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PROCESSOR
Processor	3rd Gereration Intel Core i5 Processor
Processor Number	3210M
Brand	Intel
Clock Speed	3.10 GHz
Cache Memory	3 MB
MEMORY
System Memory	4 GB DDR3
Memory Layout	4 GB x 1
Expandable Memory	Upto 6 GB
HARD DRIVE
Hard Drive Capacity	500GB
RPM	7200 rpm
Hard Drive Interface	SATA
OPTICAL DISK DRIVE
Optical Drive	Tray load 8X DVD+/-RW with double-layer DVD+/-R write capability Blu-ray combo
OPERATING SYSTEM
Operating System	Genuine Microsoft Windows 7 Home Basic 64 Bit English
DISPLAY
Screen Size	15.6 Inch
Resolution	1366 x 768 Pixel
Screen Type	HD WLED
GRAPHICS
Graphic Card	Intel HD Graphic 4000 for ICC Nvidia GeForce GT 630M 1GB DDR3 for ICC
INPUT
Web Camera	Yes
Keyboard	Standard full size, spill-resistant keyboard Backlit keyboard (optional) Standard Gesture Multi-Touchpad
AUDIO
Speakers	2 Speakers (2x2W)
COMMUNICATION
Ethernet	Gigabit Ethernet network 10/100/1000
Wireless LAN	1901 802.11 a/b/g/n/ with BT(4.0 +HS) 1703/1704 802.11 b/g/n/ with BT(4.0 +HS)
Bluetooth	Combo V4.0
POWER
Battery Backup	Up to 6 hours standby
Power Supply	65 Watt, Auto/Air/AC Travel
Battery Cell	6-Cell Cylindrical Battery Pack (48Wh)
I/O PORTS
USB Port	USB 3.0 X 3, USB 3.0 with Power Share x 1 (4 total)
Mic In	Yes
RJ45 LAN	Yes
HDMI Port	Yes
VGA Port	Yes
Multi Card Slot	8 -n-1 Media Card Reader 34mm Express Card
SECURITY
Security Lock Port	Kensington cable lock hole Fingerprint Reader with DigitalPerson Software (Standard)
Antivirus	Trend Worry Free Business Service or Trend Micro Titanium Security Service
MACHINE DIMENSIONS
Weight	2.57 Kg
Dimension ( W x D x H )	375 x 259 x 28.8 mm Front - 32.5 mm back
WARRANTY
1 Year Domestic Onsite Warranty

Here's is a table for Product Specific Return Policies:

Category	Defective or Damaged	Item Not as Described
Computers	10 Days Free Replacement	10 Days Replacement / refund
Computers/ Laptop Accessories	10 Days Free Replacement	10 Days Replacement / refund
Computer/ Laptop Spare Parts	10 Days Free Replacement	10 Days Replacement / refund
Technical/ Engineering Services	30 Days Free Service for the same issue	N/A

Item Not as Described

Our "Item Not as Described" policy ensures that customers receive products that match the description provided at the time of purchase. If a customer receives an item that does not meet the described specifications, features, or condition, the following policy applies:

1. Eligibility: The policy is applicable to all eligible purchases where the product received significantly differs from its description. Color, shape and part numbers of the items like battery charger, batteries, keyboards and screens etc. are not treated as "item not as described" until its technical specifications are totally different.

2. Notification: Customers must notify our customer support within a specified time frame (depending upon category) to report the issue and initiate the resolution process.

3. Verification: Our customer support team may request additional information, such as photographs, detailed descriptions, or any other evidence that supports the claim of the item not being as described.

4. Resolution Options: Depending on the circumstances, the following options may be provided to the customer:

a. Replacement: The customer may be eligible for a replacement of the product with one that matches the description originally provided.

b. Refund: If a replacement is not feasible, we may refund for the item.

5. Return Process: If the item needs to be returned, our customer support team will provide instructions for the return shipment, including any applicable shipping labels or arrangements for pick-up.

6. Condition of Return: The customer may be required to return the item in its original condition, packaging, and with all accessories included.

7. Evaluation and Final Decision: Once the returned item is received, our returns department will evaluate its condition to verify the claim. Based on the evaluation, the final decision regarding the resolution (replacement or refund) will be made.

In-transit damages: requirement of unboxing video to proove in-transit damage

To ensure a smooth resolution process for in-transit damage claims, it may be necessary for customers to provide an unboxing video as evidence.

At times, products may unfortunately sustain damage during the transit process. To streamline the resolution process and efficiently address such instances, we kindly request customers to provide an unboxing video as evidence when filing a claim for in-transit damage.

An unboxing video serves as crucial evidence to support the claim, as it allows us to visually assess the condition of the package and its contents upon arrival. It helps establish a clear timeline, providing valuable insights into how the item was packaged, handled, and the extent of the damage incurred during transportation.

When creating the unboxing video, please ensure the following:

1. Start from the initial unboxing: Begin recording the video from the moment you receive the package. Capture the exterior condition of the packaging, highlighting any signs of damage, such as dents, tears, or watermarks.

2. Document the unpacking process: Record the step-by-step process of opening the package, emphasizing the care taken while removing any protective materials or seals. Be sure to capture any visible damage or indications of mishandling.

3. Focus on the product: Provide clear footage of the damaged areas of the product. Zoom in or adjust the camera angle if necessary to capture the full extent of the damage.

4. Preserve the packaging: Retain the original packaging, including any bubble wrap, foam inserts, or other protective materials used during shipping. This helps provide a comprehensive view of how the product was packaged and the level of protection provided.

5. Maintain a continuous recording: Try to maintain an uninterrupted recording throughout the unboxing process to ensure transparency and avoid any doubts regarding the sequence of events.

Once you have the unboxing video ready, you can easily attach it to your claim or provide it to our customer support team as requested. Rest assured, this video will significantly aid us in expediting the assessment of your claim and reaching a fair resolution promptly.

We understand the importance of a smooth and hassle-free resolution process, and we appreciate your cooperation in providing an unboxing video to substantiate your in-transit damage claim. Our aim is to ensure your satisfaction and make the necessary arrangements for a replacement or refund as quickly as possible.

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Dell Vostro 3560 Laptop, 3rd Generation Intel Core i5/ 4GB/ 500GB

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