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HP Deskjet 1000 -J110A Printer

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Full refund if item not as described (branded products only)

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HP Deskjet 1000 -J110A Printer

Availability: OUT OF STOCK
Model: 1000

Hewlett-Packard

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Specifications
Print speed black (draft, A4)	Up to 16 ppm
Print speed colour (draft, A4)	Up to 12 ppm
Print speed footnote	Print speed may vary depending on the type of output.
Print speed black (ISO, laser comparable)	Up to 5.5 ppm
Print speed color (ISO, laser comparable)	Up to 4 ppm
Print quality black (best)	Up to 600 dpi
Duty cycle (monthly, A4)	Up to 1000 pages
Display	None
Number of print cartridges	2 (1 black, 1 Tri-color [cyan, magenta, yellow])
Print quality color (best)	Up to 4800 x 1200 dpi
Memory, standard	Integrated
Print languages	HP PCL 3 GUI

Paper handling
Paper handling input, standard	60-sheet input tray
Paper handling output, standard	25-sheet output tray
Duplex printing	None (not supported)
Envelope input capacity	Up to 5 envelopes
Borderless printing	No
Media sizes supported	A4; B5; A5; A6; DL envelope
Media types	Paper (brochure, inkjet, plain), photo paper, envelopes, labels, cards (greeting), transparencies

Connectivity
HP ePrint capability	No
Wireless capability	No
Connectivity, standard	1 USB 2.0

Power and operating requirements
Compatible operating systems	Microsoft® Windows® 7, Windows Vista®, Windows® XP (SP2)* or higher (32-bit only); Mac OS X v 10.5 or v 10.6
Minimum system requirements	Microsoft® Windows® 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 1 GB (32-bit) or 2 GB (64-bit) RAM, 650 MB hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer; Windows Vista®: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 512 MB RAM, 750 MB hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer; Windows® XP (SP2)* or higher (32-bit only): any Intel Pentium II, Celeron or compatible processor, 233 MHz or higher, 128 MB RAM, 300 MB hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 6 or higher. *Supports 32-bit only
Minimum system requirements for Macintosh	Mac OS X v 10.5 or v 10.6: PowerPC G4, G5 or Intel Core processor; 256 MB RAM; 300 MB available hard disk space; CD-ROM/DVD drive or Internet connection; USB port
Operating humidity range	20 to 80% RH
Recommended operating temperature range	15 to 30º C
Power	Input voltage 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz)
ENERGY STAR® qualified	Yes
Power consumption	10 watts maximum
Acoustic power emissions	6.4 B(A)

Dimensions and Weight
Dimensions (W x D x H)	421 x 380 x 266 mm (rear tray up, output tray down, not extended), 420 x 211 x 122 mm (storage position)
Weight	2 kg

What's included
Warranty	One-year limited hardware warranty by HP.
What's in the box	HP Deskjet 1000 Printer - J110a; HP 802 Small Black Ink Cartridge (~120 pages); HP 802 Small Tri-colour Ink Cartridge (~100 pages); Software CD; Setup Guide; Power supply; Power cord; Reusable Tote; USB Cable.
Cable included	Yes, 1 USB

Here's is a table for Product Specific Return Policies:

Category	Defective or Damaged	Item Not as Described
Computers	10 Days Free Replacement	10 Days Replacement / refund
Computers/ Laptop Accessories	10 Days Free Replacement	10 Days Replacement / refund
Computer/ Laptop Spare Parts	10 Days Free Replacement	10 Days Replacement / refund
Technical/ Engineering Services	30 Days Free Service for the same issue	N/A

Item Not as Described

Our "Item Not as Described" policy ensures that customers receive products that match the description provided at the time of purchase. If a customer receives an item that does not meet the described specifications, features, or condition, the following policy applies:

1. Eligibility: The policy is applicable to all eligible purchases where the product received significantly differs from its description. Color, shape and part numbers of the items like battery charger, batteries, keyboards and screens etc. are not treated as "item not as described" until its technical specifications are totally different.

2. Notification: Customers must notify our customer support within a specified time frame (depending upon category) to report the issue and initiate the resolution process.

3. Verification: Our customer support team may request additional information, such as photographs, detailed descriptions, or any other evidence that supports the claim of the item not being as described.

4. Resolution Options: Depending on the circumstances, the following options may be provided to the customer:

a. Replacement: The customer may be eligible for a replacement of the product with one that matches the description originally provided.

b. Refund: If a replacement is not feasible, we may refund for the item.

5. Return Process: If the item needs to be returned, our customer support team will provide instructions for the return shipment, including any applicable shipping labels or arrangements for pick-up.

6. Condition of Return: The customer may be required to return the item in its original condition, packaging, and with all accessories included.

7. Evaluation and Final Decision: Once the returned item is received, our returns department will evaluate its condition to verify the claim. Based on the evaluation, the final decision regarding the resolution (replacement or refund) will be made.

In-transit damages: requirement of unboxing video to proove in-transit damage

To ensure a smooth resolution process for in-transit damage claims, it may be necessary for customers to provide an unboxing video as evidence.

At times, products may unfortunately sustain damage during the transit process. To streamline the resolution process and efficiently address such instances, we kindly request customers to provide an unboxing video as evidence when filing a claim for in-transit damage.

An unboxing video serves as crucial evidence to support the claim, as it allows us to visually assess the condition of the package and its contents upon arrival. It helps establish a clear timeline, providing valuable insights into how the item was packaged, handled, and the extent of the damage incurred during transportation.

When creating the unboxing video, please ensure the following:

1. Start from the initial unboxing: Begin recording the video from the moment you receive the package. Capture the exterior condition of the packaging, highlighting any signs of damage, such as dents, tears, or watermarks.

2. Document the unpacking process: Record the step-by-step process of opening the package, emphasizing the care taken while removing any protective materials or seals. Be sure to capture any visible damage or indications of mishandling.

3. Focus on the product: Provide clear footage of the damaged areas of the product. Zoom in or adjust the camera angle if necessary to capture the full extent of the damage.

4. Preserve the packaging: Retain the original packaging, including any bubble wrap, foam inserts, or other protective materials used during shipping. This helps provide a comprehensive view of how the product was packaged and the level of protection provided.

5. Maintain a continuous recording: Try to maintain an uninterrupted recording throughout the unboxing process to ensure transparency and avoid any doubts regarding the sequence of events.

Once you have the unboxing video ready, you can easily attach it to your claim or provide it to our customer support team as requested. Rest assured, this video will significantly aid us in expediting the assessment of your claim and reaching a fair resolution promptly.

We understand the importance of a smooth and hassle-free resolution process, and we appreciate your cooperation in providing an unboxing video to substantiate your in-transit damage claim. Our aim is to ensure your satisfaction and make the necessary arrangements for a replacement or refund as quickly as possible.

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