Name: Dell G15 5510 Gaming Backlit Laptop Keyboard (Red)
Brand: PCTECH™
SKU: 17038
Price: 2499.00 INR
Availability: InStock

Dell G15 5510 Gaming Backlit Laptop Keyboard (Red)

Full refund if item not as described (branded products only)

Full Refund in case of item not delivered

Dell G15 5510 Gaming Backlit Laptop Keyboard (Red)

Free shipping across India

Bluedart, Delhivery, India Post

Secure Payments Through PayTM Gateway

(UPI, Cards, EMI, Wallets, Net Banking)

10 Days Replacement Policy

Free pickup and delivery

In-transit Damage Protection

All orders are 100% protected for in-transit damages or different item received, just shoot unboxing video and share it with us.

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Availability: IN STOCK
Model: Dell G15 5510 Keyboard-Red

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Internal Replacement Laptop Keyboard for Dell G15 5510 Gaming Laptop

Elevate your gaming experience with our premium internal replacement keyboard for the Dell G15 5510. Designed for precision and durability, this high-quality keyboard ensures seamless performance, whether you're battling in-game or tackling daily tasks.

LED Backlit Design: Features a stunning red-colored print with LED backlighting, keeping your gameplay immersive and your work efficient, even in low-light conditions.
Perfect Fit: Tailored for the Dell G15 5510, it offers an effortless replacement with an exact match in layout and design.
Superior Durability: Engineered with high-quality materials to withstand intense gaming sessions and long hours of use.
Hassle-Free Installation: Comes with a user-friendly design for quick and easy installation.
90-Day Warranty: Enjoy peace of mind with a 3-month warranty, ensuring your investment is protected.

Upgrade your Dell G15 5510 with this reliable, RED LED backlit replacement keyboard for unparalleled performance, style, and assurance. Order now to bring your laptop back to life!

Frequently Asked Questions (FAQs)

1. Is this keyboard compatible with all Dell G15 models?
No, this keyboard is specifically designed for the Dell G15 5510 model. Please confirm your laptop model before purchasing.

2. Does this keyboard include the backlight feature?
Yes, it features LED backlighting with red-colored print, enhancing visibility in low-light conditions.

3. Is this a genuine Dell product?
This is a high-quality OEM replacement keyboard, designed to match the original in performance and durability.

4. What is the warranty period for this product?
We offer a 90-day warranty for this keyboard, covering any manufacturing defects.

5. Can I install this keyboard myself?
Yes, the keyboard is designed for easy installation, but it requires adequate tools to open the palmrest and mount. However, if you're unfamiliar with laptop repairs, we recommend seeking assistance from a professional technician.

6. Does the keyboard include a frame or bezel?
This product includes only the keyboard without the top cover or bezel. You will need to reuse the existing parts from your laptop.

7. How do I know if the keyboard is defective?
If the keyboard does not function as expected after installation, please ensure it is connected properly. If the issue persists, contact us within the return period for assistance. Returns are as per policy.

8. What if the product arrives damaged?
If the product is damaged upon delivery, please contact our customer service team immediately for a replacement or refund as per policy.

9. How long does shipping take?
Shipping typically takes 5-7 business days, depending on your location. Express shipping options may be available at checkout.

10. Can I return the keyboard if it’s not compatible?
Yes, If you receive a wrong item, returns are accepted as per our return policy. The keyboard must be in unused condition, and return shipping charges will apply.

Here's is a table for Product Specific Return Policies:

Category	Defective or Damaged	Item Not as Described
Computers	10 Days Free Replacement	10 Days Replacement / refund
Computers/ Laptop Accessories	10 Days Free Replacement	10 Days Replacement / refund
Computer/ Laptop Spare Parts	10 Days Free Replacement	10 Days Replacement / refund
Technical/ Engineering Services	30 Days Free Service for the same issue	N/A

Item Not as Described

Our "Item Not as Described" policy ensures that customers receive products that match the description provided at the time of purchase. If a customer receives an item that does not meet the described specifications, features, or condition, the following policy applies:

1. Eligibility: The policy is applicable to all eligible purchases where the product received significantly differs from its description. Color, shape and part numbers of the items like battery charger, batteries, keyboards and screens etc. are not treated as "item not as described" until its technical specifications are totally different.

2. Notification: Customers must notify our customer support within a specified time frame (depending upon category) to report the issue and initiate the resolution process.

3. Verification: Our customer support team may request additional information, such as photographs, detailed descriptions, or any other evidence that supports the claim of the item not being as described.

4. Resolution Options: Depending on the circumstances, the following options may be provided to the customer:

a. Replacement: The customer may be eligible for a replacement of the product with one that matches the description originally provided.

b. Refund: If a replacement is not feasible, we may refund for the item.

5. Return Process: If the item needs to be returned, our customer support team will provide instructions for the return shipment, including any applicable shipping labels or arrangements for pick-up.

6. Condition of Return: The customer may be required to return the item in its original condition, packaging, and with all accessories included.

7. Evaluation and Final Decision: Once the returned item is received, our returns department will evaluate its condition to verify the claim. Based on the evaluation, the final decision regarding the resolution (replacement or refund) will be made.

In-transit damages: requirement of unboxing video to proove in-transit damage

To ensure a smooth resolution process for in-transit damage claims, it may be necessary for customers to provide an unboxing video as evidence.

At times, products may unfortunately sustain damage during the transit process. To streamline the resolution process and efficiently address such instances, we kindly request customers to provide an unboxing video as evidence when filing a claim for in-transit damage.

An unboxing video serves as crucial evidence to support the claim, as it allows us to visually assess the condition of the package and its contents upon arrival. It helps establish a clear timeline, providing valuable insights into how the item was packaged, handled, and the extent of the damage incurred during transportation.

When creating the unboxing video, please ensure the following:

1. Start from the initial unboxing: Begin recording the video from the moment you receive the package. Capture the exterior condition of the packaging, highlighting any signs of damage, such as dents, tears, or watermarks.

2. Document the unpacking process: Record the step-by-step process of opening the package, emphasizing the care taken while removing any protective materials or seals. Be sure to capture any visible damage or indications of mishandling.

3. Focus on the product: Provide clear footage of the damaged areas of the product. Zoom in or adjust the camera angle if necessary to capture the full extent of the damage.

4. Preserve the packaging: Retain the original packaging, including any bubble wrap, foam inserts, or other protective materials used during shipping. This helps provide a comprehensive view of how the product was packaged and the level of protection provided.

5. Maintain a continuous recording: Try to maintain an uninterrupted recording throughout the unboxing process to ensure transparency and avoid any doubts regarding the sequence of events.

Once you have the unboxing video ready, you can easily attach it to your claim or provide it to our customer support team as requested. Rest assured, this video will significantly aid us in expediting the assessment of your claim and reaching a fair resolution promptly.

We understand the importance of a smooth and hassle-free resolution process, and we appreciate your cooperation in providing an unboxing video to substantiate your in-transit damage claim. Our aim is to ensure your satisfaction and make the necessary arrangements for a replacement or refund as quickly as possible.

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